FAQ

Do you have questions about luminaires?

Do you have a question about lamps? Here we have answered some common questions about home patio lighting to help you better understand our products/services. Whatever your problem or question, we will do our best to provide you with the exact answer and solution.

These solar-powered lights absorb sunlight during the day and convert it into electricity, which is then used to illuminate your garden at night. Therefore, if you choose our solar lanterns, there is no need for any wiring.

Generally speaking, most solar garden lights, if fully charged, can provide illumination for between 6 to 8 hours. This can vary depending on the specific product model, the size of the solar panel, the capacity of the battery, and the amount of sunlight the solar panel receives during the day.

Many outdoor solar lanterns are designed to be weather-resistant and can often withstand various weather conditions including rain, snow, and frost. They are generally built to be left outside year-round. That being said, the performance of solar lights in winter may be affected by fewer hours of sunlight and potentially more cloud cover, which could result in less charge for the lights. Extreme cold might also affect battery performance.

Please note that during extreme weather events, it may be advisable to bring solar lanterns indoors to protect them from damage.

Our batteries can be replaced, but it should be noted that our solar lamps need to be replaced with Ni-MH batteries.  

How to replace the battery?

Battery replacement is simple: Switch off the lights、Open the battery compartment、Remove the old battery、Insert the new battery and Close the battery compartment. After installation, please check whether the lights can be turned on normally.

No, our solar lanterns are designed to be user-friendly and automatically manage their charging and illumination. During daylight hours, they will automatically charge when exposed to sunlight. As it gets dark, they automatically switch on and start to emit light.

Will these charge and work on cloudy days?

Solar lights can work on cloudy, rainy or snowy days, but may be less effective due to reduced sunlight intensity. Most solar garden lights are designed to be weather resistant and can withstand various weather conditions without damage.

Of course not. Our solar lights are designed with built-in protection mechanisms to prevent overcharging. These mechanisms stop the charging process once the battery is fully charged, preventing damage from overcharging.

Most solar lanterns are a single step like this: turn off the solar lanterns, dust off the surface, clean the solar panels, clean the lamp shade, replace the solar panels, and turn on the outdoor lanterns.

Yes, solar lanterns are generally designed to be weatherproof. They are meant to withstand various outdoor conditions such as rain, snow, and sun exposure. The solar panels, lights, and battery compartments are typically sealed to prevent water and moisture damage.

You can place it in the area that can receive the most sunlight during the day, and do regular cleaning. Regarding the maintenance of the battery, it is best to replace the battery once a year to ensure the best performance.

We have two designs, one with the solar panel on top of the lantern and one with solar candles – the solar panel is inside the candle. We can provide you with the one that suits you according to your needs.

The lanterns we use are all made of PE rattan and have been treated for waterproof and antirust. The choice of lantern materials depends on many factors, including the desired aesthetics, durability requirements and cost considerations.

questions about luminaires

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